Return Policy

Last updated: October 13, 2026

Thank you for shopping at comylin! If you are not completely satisfied with your purchase, contact us at support@comylin.com and we will do our best to help.

Returns & Exchanges

We gladly accept returns within 30 days of delivery for most items in new condition.
1. Email us at support@comylin.com with your order number, the item(s) you would like to return and the reason.
2. We will confirm your request and send you the return address and instructions.
3. Pack the item(s) with the original packing and ship them back.
4. Most returns are processed within 5 business days after we receive your package. Your refund will be issued to your original payment method, and you will receive a confirmation email once it has been processed.

Return Conditions

1. You have 30 days from delivery to request a return or exchange.
2. The following items cannot be returned or exchanged: bodysuits, lingerie, swimwear, jewelry and underwear.
3. Returned items must be in unused condition with the original packing. We do not accept items that have been worn, damaged, washed or altered in any way.
4. Items marked as non-returnable and free gifts cannot be returned.
5. We do not accept items sent back without a proper return request.
6. We do not offer Freight To Collect (FTC) service, and return shipping is at the customer's own cost.
7. Please double-check your return before shipping it out; we are not responsible for items that are not ours.

Note: The original shipping fee is non-refundable.

Return Address

Please contact our Customer Service if you wish to return any items - we will provide the return address. Please do not send your return to the address on the package; that is not our return address and will delay the processing of your return.

Refunds

Once your return is received and inspected, we will send you an email confirming that we have received your returned item. We will also inform you of the approval or rejection of your refund. If approved, your refund will be applied to your original payment method within 1-7 business days.

Late Or Missing Refunds

If you have not received your refund, please first check your bank account, then contact your credit card company or bank. If you still have not received it, contact us at support@comylin.com.

Damaged, Wrong or Missing Items

If your order arrived damaged, or you received the wrong or a missing item, please contact us within 7 days of delivery with photos and we will resolve it at no cost to you.

Email: support@comylin.com
Service Days: Sunday to Friday (closed Saturdays)
Response time: within 24 hours on business days.